Webinars, training and updates. All in one place.
Practical guidance, fresh insights and time for your questions.
From new features to important changes, we’ll help you get started.
From 1 January 2027, digital MyCareNet services become mandatory for physiotherapists. Find out how to prepare your practice.
CrossuiteEverything in one familiar workspace
Still using the previous version of Crossuite? Discover how to move to Crossuite QI and how we support you.
Find the right channel for your question.
Technical question? Start with Crossy in your Crossuite account. It guides you using our knowledge base and passes your question to our support team when needed.
How our support worksSome questions are easier to solve together. Book a time for personal support.
Book a support appointmentDiscover practical guides and answers in our Help Centre.
Visit the Help CentreNeed an explanation of a feature? Have a topic for a webinar? Let us know.
Technical question? Start with Crossy in your Crossuite account.
Choose a session in the schedule and open its page. The registration button takes you to the webinar platform. The date, time and spoken language appear on the session page.
If a recording is available, find it in Watch again and on the original webinar page. Not every session is recorded; the detail page shows what is available.
Start with Crossy in your Crossuite account. Explain the feature involved, what you expected and what happens instead. You can include a screenshot with patient information obscured.
If you need further help, your request reaches our support team. An available colleague can join live. Otherwise, your question stays registered for follow-up; you do not need to send it again by email.
The “Recognise this screen?” card explains how to move to the new Crossuite platform, QI. To use electronic billing, first move to the new platform.
No. Activation happens on your account. You can then use electronic billing, without being present at the activation time. Find the guidance and preparation on the digitalisation page.